Barcelona’s new ticketing policy

Barcelona’s new ticketing policy

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27 Jun 2022
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The situation

Elena Fort, FC Institutional Vice President and Spokesperson, announced a number of changes that will take place in terms of how fans purchase tickets to visit the Camp Nou. After the scandal caused by the invasion of the Eintracht fans into the home stadium in the Europa League match, the Blaugrana created a commission that proposed a number of measures regarding tickets and season tickets. They were approved at yesterday’s board of directors, June 21, 2022.

Let’s briefly describe the main points:

– All tickets will be named and digital to avoid fraud.

– In connection with the lifting of coronavirus restrictions on stadium attendance, from July 14, Barcelona will return to the standard rules for issuing season tickets.

– There will be a new census of Sosios, which will start in September. The last time it was held was 10 years ago!

– The “Free Seat” rule is back in effect permanently. The season ticket holder may allow the Club to sell a ticket to his seat if he does not plan to attend the game. For this, he can receive up to 95% of the original ticket price. Payment is guaranteed only if the season ticket holder informs the Club about it no later than 10 days before the start of the match, otherwise, he will receive a refund only if the ticket is actually sold to another person.

– For season ticket holders who, for one reason or another, did not attend 10 games in a season (6 in the case of Palau), and did not use the “Free Seat” right, the Club automatically cancels the reservation for their seats, and tickets go on general sale. This is not explicitly stated, but it appears that no monetary compensation will be paid for this. And this is logical.

– If the season ticket holder has never come to the stadium for the whole season, then he will not be able to buy a season ticket for the next year.

– Socios who have season tickets and attend more than 85% of the games will receive certain privileges, including discounts on the cost of tickets for accompanying persons and food at the Camp Nou, as well as the opportunity to participate in ticket raffles, T-shirts, etc. 

Additional information

In addition, additional benefits have been introduced for socios, such as pre-sale of tickets for 48 or even 72 hours, instead of the standard 24 hours, including at fixed prices.

– Digital subscriptions have been introduced, which will be available through the corresponding application on the phone. They can be transferred to relatives and friends, but not to third parties. Such subscriptions are planned to be issued at will and on a test basis. However, if they perform well, then next year such subscriptions can become available on a full basis.

“Standard season tickets will still be sent out by regular mail, but instead of the classic QR code, they are now protected by a special magnetic component that provides new security benefits and is already used for season tickets at Palau.

Elena Fort also thanked all the socios for their proposals (there were as many as 604 of them) on reforming the Charter of the Club, which is going to be carried out at the next General Assembly. Most of all, Barcelona members are concerned about season tickets, Camp Nou occupancy, Socios representation at Club meetings, transparency of the main financial transactions at the Blaugrana, as well as the duration of the mandate of a member of the Board of Directors and the image of the Club as a whole.


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