Pressure, complaints and even possibly suicide – Chelsea marketing is impossible to work because of a toxic boss

Pressure, complaints and even possibly suicide – Chelsea marketing is impossible to work because of a toxic boss

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02 Jul 2022
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Nick
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The new owners of Chelsea suddenly inherited a disturbing situation within one of the departments. The New York Times published an investigation: it has been very uncomfortable for Londoners to work in the marketing department for a long time. Presumably, this could even lead to the suicide of one of the employees. The journalist of the newspaper spoke with a dozen current and former employees of Chelsea. Everything points to a peculiar attitude towards the subordinates of the head of the marketing department, Gary Twelvetri. Here is the main thing from the material.

Chelsea staff complained about the toxic atmosphere, avoided meetings and feared public humiliation. But nothing has changed

“I consider myself quite a strong person and before working at Chelsea I never felt that I had any concerns about mental health. But soon after I started working at the club, I started sleeping badly, it got worse and worse. This is one of the stories interviewed by The Times about Tvelvetri. The former Visa chief executive joined the club in 2017 and appears to have built a management system based on fear, humiliation and pressure. Employees said that they work in constant expectation that the boss will loudly chastise them in front of colleagues. Some said that Twelvetri, in a fit of anger, ordered them to leave the meeting. Many are simply afraid to attend collective meetings. Of course the staff complained. They spoke about the situation to other club leaders and during exit interviews – interviews when leaving the club, where they usually find out the reasons that pushed the employee to leave the company. One of the employees said that after being fired, he described everything in detail to the then chairman of the board of Chelsea, Bruce Baku. Another high-ranking top manager who has heard complaints about Twelvetri is the club’s chief executive, Guy Lawrence. But nothing has changed. Except for the churn, which has become so commonplace that the recruiters who worked with Chelsea already knew about the situation. According to one of the employees, at least 10 employees of the department, in which there are about 50 people, left the club. Others went on sick leave for weeks, and some even for months. They attribute it to pressure at work.

Perhaps all this led to the suicide of the ex-boss of the club channel. After the department was checked, but the employees considered it nonsense

In January, she committed suicide. This is the most difficult episode of the story – if you don’t like reading about it, skip this section. Richard Bignell, who previously ran Chelsea TV for 10 years, committed suicide. It is not known how much this is related to the working atmosphere in the team, but colleagues say that the change in his condition began after the TV channel moved from the communications department to the marketing department. Relations between Bignell and Twelvetri did not work out. Bignell struggled to cope with the marketing director’s management style, which included aggressive work criticism. It is said that this brought some employees to tears.

 

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